shipping policy

Product Delivery
· As one of our eco-activities, we promotes recycling (re-use) of packaging material (cardboard boxes, paper bags, etc.) when shipping purchased products. Some packaging material may not look perfectly new, but we have paid careful attention to remove any unclean or unsanitary material, etc. Please be assured that the quality and freshness of the product itself has not been affected. We appreciate your understanding and cooperation in this matter.

Delivery Charges
【Free shipping】
In order to deliver by the temperature zone of the purchase product, we offer Free Shipping depending on the purchase amount of each the temperature zone
If you exceed the purchase price below, we will be free shipping.

[Normal temperature] Order above 5,999 yen (including tax) or more
[Frozen items(-18°)]Order above 3,999 yen (including tax) or more
[Fresh items (10°)] Order above 2,999 yen (including tax) or more

※ Even if the purchase amount after point use is below the minimum amount for Free Shipping, Free shipping will be applied according to the original purchase amount.

※ Frozen and Fresh items will be shipped by Cool courier service.
※ Please note that if the package is more than one package, the arrival of the product may be before and after.

【Delivery fee】
If the purchase amount is less than the above mentioned amount, the following shipping fee (tax included) will be charged.
In the case of payment by cash on delivery, please note that handling charge 330 yen (consumption tax included) will be covered by Nirvanamart.